Ticket Policies and FAQs
Every attempt will be made to hold concerts as scheduled. However, circumstances beyond our control may occasionally arise.
In the event of a concert cancellation, postponement, rescheduling, or modification (see below), we will communicate with you as soon as possible prior to the scheduled date. Changes to our concerts, additional ticket sales, etc., will also be noted here on our website and Facebook page.
In addition, while we do our best to know what music selections are going to be on the program, performers retain the right to modify the music selections noted on our website and in the Coastal Concerts' Program Booklet.
Ticket sales are nonrefundable. If you are unable to attend a concert that you have purchased tickets for, we ask that you consider sharing your tickets with a friend, or neighbor who might enjoy the opportunity to see the concert.
Contractual and financial commitments for each performance are made by Coastal Concerts months if not years in advance. In the event unforeseen conditions (for example, inclement weather) require cancellation of a performance, Coastal Concerts will provide a refund or credit for the ticket purchase price provided the performer concurs with Coastal Concerts that the conditions warrant waiver of the parties' contractual obligations. If the concert was canceled, there’s nothing you need to do. Coastal Concerts will automatically refund the full cost of the ticket to the original purchaser’s method of payment used at time of purchase. Please note that you should expect to receive your refund in as soon as 30 days.
No refund or credit can be issued if Coastal Concerts and the performer are unable to reach such concurrence and Coastal Concerts is legally obligated to pay the Performer.
Postpone and Reschedule Policy
If a concert is postponed and rescheduled, we will work with the artists, agents and the venue to identify a new date and we will contact you as soon as we have confirmation. At that time, if you have any questions or concerns, you’ll be able to reach out to Coastal Concerts for assistance.